Terms & Conditions

Thank you for visiting this website www.lgenergy.com.au. Please read the Terms and Conditions contained in this document carefully since any use of this website constitutes your acceptance of the Terms and Conditions set out herein. If you do not accept these Terms and Conditions in full, you must stop using this website immediately.

Throughout this site, the terms "we", "us", "our" "LG Electronics" and "LG" refers to the LG Electronics Inc., LG Electronics Australia Pty Ltd and any of their associated companies as appropriate to the context. “You” refers to any person accessing and/or using this website.

Website Privacy Notice

Any personal information or material sent to this website is subject to the terms and conditions set out in the Privacy Policy located on this website.

General Terms

Whilst we use all reasonable attempts to ensure the accuracy and completeness of the information on this website, we are not responsible if the information we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.

Distributors and Dealers listed on this site are not agents of LG and have no authority to bind LG by any express or implied undertaking or representation. The LG solar dealer network consists of a group of independent operators/ businesses who source LG solar panels. A listing of these dealers on this website directory does not constitute any endorsement by LG of these independent businesses.

Any reference in this site, for example in our calculators, to output, electricity prices or performance should only serve as a guide. If in any doubt, please consult a number of reliable solar sources including the Clean Energy Council.

Copyright and trade marks

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to LG, or otherwise used by LG as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from LG or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

LG reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. LG reserves the right to monitor submissions to the site and to edit or reject any submissions.

The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this website belong to LG. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or on any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. You are also advised that LG will vigorously enforce its intellectual property rights to the fullest extent of the law.

All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. LG does not give permission for their use by any person other than the holders.


You must take adequate precautions to prevent unauthorised users gaining access to your computer systems and accounts (including the login details to the dealer portal). If you fail to take adequate precautions it is possible that unauthorised persons may alter your instructions or submit unauthorised orders via the dealer portal. You are liable for losses resulting from such altered or unauthorised use.

Submission to LG

LG and its related bodies corporate prefer not to receive confidential or proprietary information from you through this website. Please note that any information or material sent to LG will be deemed NOT to be confidential. By sending LG any information or material, you grant LG an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that LG is free to use any ideas, concepts, know-how or techniques that you send to LG for any purpose.

Unacceptable Activity

If you submit material, you may do so on the condition that: the material you submit to us does not infringe the copyright, or any other relevant rights, of another party; that the material you submit is not obscene, offensive, defamatory of any person or otherwise illegal.


Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. LG may also make improvements and/or changes in the products and/or programs described in this information at any time without notice. Prospective purchasers of LG products should satisfy themselves prior to purchase that their product of choice meets their required specifications or any other requirements. If in any doubt, please ask your dealer for more information.

External Links

LG does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of LG. The links are provided by LG in good faith and LG is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. LG’s inclusion of any link does not imply endorsement by LG of the site and you visit the linked site entirely at your own risk. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit.


The materials on LG's website may contain inaccuracies and typographical errors. LG does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the LG website. Neither LG, nor any third party involved in creating, maintaining or operating this website, will be liable for any direct, indirect, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever, arising out of your access to, or use of, this site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. LG reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. Information may be changed or updated without notice. LG may make any other changes to the site, the materials and the products, programs, services or prices (if any) described on the LG website at any time without notice. You must take your own precautions to ensure that the process which you employ for accessing this site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. LG does not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this site or any linked site. LG will not be liable for any damages to, or viruses that may infect your computer or any other equipment as a result of your use of, or access to, or downloading of any material from the LG website. The LG website, the information and materials on the LG website, and the software made available on the LG website, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non infringement, or fitness for any particular purpose. Some jurisdictions may not allow certain limitations of warranties or damages, so some of the above exclusions may not apply to you. Access to this site may be terminated at any time by LG without notice.

Further, LG shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk. To the maximum extent permitted by applicable law, you expressly waive all claims against LG, its officers, directors, employees, suppliers and programmers that may arise from your use or access of this website.The disclaimers that are set out in these terms will nevertheless survive such termination.


The LG products, materials, offers and information appearing on this website are intended for Australian users and/or customers only. We make no representation that the products and the content of this website are appropriate or available in locations other than Australia. Please contact our local distributor to obtain more information about the products availability in your country. You and LG agree that any controversy or claim arising from or pertaining to the use of this website shall be governed by the laws of New South Wales and be submitted to the exclusive jurisdiction of the courts of New South Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Legal Notice Update

We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.