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What is LG's Peace of Mind Warranty?

When you buy an LG solar panel you know that you have secured peace of mind by purchasing from an established and recognised manufacturer of electronic products.

LG Solar panel

With its new solar panels, LG provides a 25 Year parts and labour Product Warranty for module(s) from the date of purchase and offer free of charge repairs or replacement. LG also provides a 25 Year Limited Warranty for Power Output. Please refer to the warranty section of this site for further information. LG’s product warranty is twice as good as many of the competitors, read solar panel warranty documents carefully.

If you compare our warranty with many other solar companies and you will find that some warranties do not cover the shipment and labour for removal of defective panels or the labour cost for a panel re-install. If they claim they do, we suggest getting the claim in writing from the installer.

LG Australia and New Zealand also operate a customer service call centre 7 days a week.  Should you have any issues, call the customer service centre and they will take down your information and either the LG solar unit or an authorized solar dealer will contact you soon after to assist with any LG solar panel related issue.

Alternatively you can email solar.sales@lge.com.au with your query.