Warranty Registration

Thank you for purchasing LG solar panels and registering your LG solar panels with LG Electronics Australia Pty Ltd.

This registration confirms your:

• Twenty-five (25) year Manufacturer’s Warranty (parts and labour) for:

  • "LG NeON 2" models for modules manufactured by LG after 1st October 2017 (A5 model range).
  • "LG Bifacial" models for modules manufactured by LG after 1st March 2018.
  • All "LG NeON R" models.

• Fifteen (15) year Manufacturer’s Warranty (parts and labour) for:

  • “LG Mono X Plus” range purchased from LG from 1st January 2018 onward (A5 model range).

• Twelve (12) year Manufacturer’s Warranty (parts and labour) for:

  • Remaining LG panels manufactured between 2013 and 2017.

Your Manufacturer’s Warranty starts from the date of install.
The Warranty is transferrable, meaning that if the property is sold, the new owner is still covered by the strong LG Warranty.
Should there be an issue with your panels, please keep the information on this sheet for reference. LG Electronics Australia Pty Ltd will retain customer information in case it is required to assist with future Warranty matters.

For any warranty enquiry please email: solar.sales@lge.com.au

Download the latest warranty form

Have a product you'd like to register? Do it here

Please enter your first name!
Please enter your last name!
Please enter your email! Please enter valid email address!
Please enter your contact number! Please enter valid contact number!
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Please select your state!
This is not a valid postcode! Please enter your postcode!

Dealer Name / Sales Person Information

Please enter name of the company!
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System Information

Please enter the date you installed!
Please enter your inverter brand!

Serial Numbers

Please enter your system size!
Please enter your system size!
Please enter the number of panels!
Please enter an 11 code serial number!

A single serial number is sufficient for warranty registration to verify the panels in your system are authentic LG panels. Serial numbers are permanently displayed under the glass in the top right hand corner of the panel and on the label on the rear.

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